Terms of Service

HostDevCraft offers web hosting, BDIX hosting, VPS, email hosting, dedicated servers, domain registration, and web design services to clients worldwide. By using our services, you agree to comply with the terms below.

We activate accounts after receiving full payment and verifying your payment balance. You must provide a valid email address. All credentials including cPanel login will be sent to that email. Providing false information may lead to account suspension or termination.

All hosting and domain services are prepaid. Payments must be made in advance through bKash, Rocket, Nagad, bank transfer, or cheque. Renewal reminders will be emailed 1–30 days before the due date. Failure to renew by the deadline may lead to suspension or data loss. We strongly recommend paying via bKash for convenience in Bangladesh.

If payment is not made within 7 days of renewal date, your service will be suspended. After 15 days without payment, the account will be terminated permanently. Email reminders will be sent during this period.

HostDevCraft offers free one-time transfers: 1 account for shared hosting, 25 for resellers, 50 for VPS, and 100 for dedicated servers. Additional transfers will incur a fee. Though we strive to help, site transfer is considered a bonus and not a guaranteed service.

• Hacking tools or malicious content
• Adult or sexually explicit material
• IRC scripts and bots
• Proxy or anonymizer tools
• Pirated software or warez
• Malicious or hacker resources
• Scripts with cron jobs under 5-minute intervals
• Email marketing tools or spamming
• MLM, Forex, Betting, Investment platforms
• Copyrighted movies, TV shows, or media

Backups are taken weekly (Friday or Sunday) and offered as a courtesy. You are solely responsible for your data. We do not provide backups for suspended or terminated accounts, and we advise maintaining personal backups regularly.

HostDevCraft reserves the right to cancel, suspend, or restrict service at any time. You may request a full refund within the first 30 days for hosting services only — provided a valid reason is submitted and we fail to resolve it. Violations of terms void refund eligibility. Once a refund has been claimed, it cannot be requested again for the same service.

By using HostDevCraft services, you confirm that you’ve read, understood, and agreed to these Terms of Service. We reserve the right to change these terms at any time with or without notice.